Trust, that’s one of the most difficult things to win over these days. In a world full of deceit, where every person couldn’t care less for the person standing next to him; superficial relationships where the only thing that matters is what the other person can do for you.
How do you make people believe in you? How do you make them trust you enough to make you the most trusted brand in the online rummy circuit?
It’s one of the most challenging feats that we managed to achieve and every bit of it was worth it.
But, how did we manage to pull it off that’s the bigger question, one that you as a player might be wondering.
So, let us just cut to the chase and give you a lowdown to how we managed to gain the trust of 5 million+ players in the last couple of years.
Being Honest and a Clear Line of Thought
The person who first said, “Honesty is the best policy” wasn’t lying at all. Any brand which isn’t being honest with their audience isn’t destined to go far and it has always been a core philosophy of ours, to be honest with our players no matter what.
This is the reason why we ensured to come up with transparent policies that could be easily understood by anyone without the need to have any kind of expertise in legal jargons. We believe in keeping our words simple, so that the people, our players, can relate to us.
When we started off, we had a clear line of thought, which was to introduce online rummy to the length and breadth of the country. Moreover, being passionate about the game helps!
We as a brand are as passionate as our players when it comes to the game. Because of which, we have been able to deliver a few of the biggest rummy tournaments across India.
Customer Care that Actually Cares
Our customer care is less about talking and more about listening. We trained our representatives to lend an ear to the issues being faced by our players. We designed this department from the ground up to provide the most comprehensive experience when it comes to addressing issues. However, our strength lies in being compassionate towards our players. For us, it’s more about being there for you, rather than being there just for the sake of it.
Perhaps, this is one of the strongest points when it comes to Junglee Rummy. We have always believed in transparency. Therefore, everything from the website, policies, and tournaments has been designed to be as transparent as humanly possible. Our players stand testimony to that fact.
We actually take the time out to meet and interact with our winners to learn their side of the story in order to further improve our platform and provide a seamless gaming experience to our players.
Winning the trust of even a single individual is pretty difficult these days; we managed to pull in the trust of 5 million+ players in a short span of time. This is perhaps our biggest achievement; the fact, so many people have vested their trust in us, makes us, as a brand, feel proud and focused in what we do and about what is yet to unfold in the years to come!